Privacy policy

 This site is powered by alternativahotels.com, whose Privacy Policy is set out below

What information does this site and AlternativaHotels monitor?

Alternativahotels.com does not collect personal information, the only way we will have any personal details are if you give them to us.

We will require customer’s personal information, including e-mail addresses, which will be indicated at the booking stage in order to complete the process. We may from time to time invite customers or site users to take part in market research questionnaires, on site or via e-mail which may require additional personal information and will be monitored in collective form to enable us to continue or improve our standard of service.

Use of tools "COOKIES" and links to other websites

If our contact and booking with you is via our website, we may use “cookies”. Cookies allow us to identify your computer only, not you personally. Your web browser will allow you to block cookies, however you may not be able to view properly or book via our site if you do so. We collect information relating to customer trends, patterns and use cookies and software tools to measure site usage, search details and related information in order to optimise and improve user navigation. If you are making a purchase, we may also use cookies to keep track of the transaction from one web page to another.

Our website may contain links to other sites not controlled by us. We are not responsible for the actions, content or the privacy policies of those websites. Please ensure you refer to their individual privacy policy before proceeding with any enquiry or transaction.

What we do with the information that we gather?

  • We may use the information we gather to measure the access and exit points of visitors to the site and respective numbers of visitors to various pages, sections and details of searches performed.
  • We may also use this information to measure the usage of advertising banners and other click through from the Web Site.
  • We may disclose information of this nature to selected third parties but only in a collective statistical format.
  • Any personal information that may identify an individual visitor will only be passed on to any third party, affiliates, agents where necessary to process your transaction, booking or enquiry. Please note that your personal information may be transferred outside of the UK and the European Economic Area in order to process and arrange for the products and services you have booked with us. When you submit your request to us you agree that we will use the personal information you have provided in this manner.
  • We may from time to time contact you with information on offers of goods and services, new products, forthcoming events or competitions. Please note that our websites will assume you to agree to e-communications when you make a booking. You will be given the opportunity on every e-communication we send you to indicate that you no longer wish to receive our direct marketing material.
  • Personal information collected in accordance with the Data Protection act may be passed to our affiliates, agents and other third parties who may compile and distribute mailings and e-mails on our behalf in accordance with the purchaser's marketing preferences
  • We or our suppliers and agents may be required to pass your details on to certain governments or government appointed bodies or agencies in the interests of security or because we are obliged to by law.

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    You are responsible for ensuring that other members of your party are aware of the content of our Privacy policy and agree to your acting on their behalf in all your dealings with us. We will update our records whenever we have the opportunity to keep your details up to date, accurate and complete.

    You have the right at any time to ask in writing for a copy of the information we hold about you. You have the right at any time to ask or in literature that you subsequently return to us, not to receive any further direct marketing material about our products and services.

    Outside the European Economic Area

    Outside the European Economic Area (EEA), note that controls on data protection in such countries may not be as strong as the legal requirements in this country.

    Changes to our privacy policy

    We have made best efforts to have in place appropriate security measures to keep your details safe. Any changes to this Policy will be either posted on our website, or made available on request

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